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Posted: Monday, October 9, 2017 2:34 PM

Job Description:/h3:
**Relocation Package Not Available**
Position Summary: The Branch Manager is responsible for organizing, coordinating and supervising the operations and sales activities at the assigned branch, in accordance with established policies and procedures, and with a focus on balancing, reconciliation and control of transactions and negotiable items in the branch. Complies with all federal and state laws, as well as organizational policies, procedures, and processes, including but not limited to, those related to the Bank Secrecy Act (BSA), Identity Theft Red Flags, and Office of Foreign Assets Control (OFAC).
Essential Functions:
:Responsible for the hiring and supervision of staff assigned to the branch, monitoring staff productivity, scheduling staff, and writing and delivering performance appraisals.
:Responsible for the training, coaching, and development of staff on all credit union products and services and quality service techniques to ensure accuracy and a high level of consistency in responses provided.
Responsible for supervision of employees engaged in processing member account transactions at the teller stations and providing over:the:counter credit union services to members.
Responsible for development of a sales and service culture in the branch and keeping staff motivated and focused on achieving credit union goals. Ensures employee efforts are focused on achieving annual branch goals such as, but not limited to, member service satisfaction, membership, checking and loan growth, sales and other key areas for the assigned branch.
Attracts new members and manages member and account retention.
Ensures expense control in all areas including salaries and overtime.
Responsible for maintaining a professional and comfortable branch environment to ensure a positive branch experience for members, employees and other visitors.
Responsible for overseeing and controlling bank deposits, negotiable items, as well as recording, balancing, and reconciliation of all branch accounts, including assigned ATMs.
Responsible for operating in accordance with established policies and procedures involving deposit, loan and general ledger accounts.
Responsible for taking loan applications, performing loan interviews and making credit decisions within assigned limits.
Responsible for preparing loan documents, disbursement of loan proceeds and discussing loan decisions with members in accordance with established policies and procedures.
Responsible for maintaining the safety and security of the branch, staff and confidential member information. Ensures that a manager or supervisor is in the branch at all times to maintain sufficient security and support for members and staff.
This position is a working supervisor that provides over:the:counter credit union services to members, including the opening of accounts, processing of loan applications and disbursements of funds, and the processing of other account transactions as needed.
Process outgoing wire transfers and complete the wire transfer checklist, including performing advanced security verification, if necessary. Supervise and audit work completed by department staff.
Recommend procedures, techniques and standards, implement new ideas or improvements to increase effectiveness, service quality, and productivity of assigned staff.
Responsible for administering established credit union policies and programs.
Responsible for growing new membership by supporting business development efforts in surrounding communities and conducting offsite visits, as required.
Membership Officer authority to approve or decline new membership accounts and new account products, in compliance with credit union guidelines.
Responsible for hiring activities for branch, including reviewing resumes, interviewing and identifying qualified candidates.
Complete Currency Transaction Reports in accordance with the requirements


• Location: East Bay, livermore

• Post ID: 83185892 eastbay is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017