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Posted: Thursday, September 28, 2017 5:34 PM

Tory Burch is an American lifestyle brand that embodies the personal style and sensibility of its Chairman, CEO and Designer, Tory Burch. The collection, known for color, print and eclectic details, includes ready:to:wear, shoes, handbags, accessories, home and beauty. Art, music, travel, interiors and the designerA?s own stylish parents are inspirations for the collection.Our company launched in February 2004 with a single boutique on what was then a remote street in downtown Manhattan. Today, we are a global brand with a presence in more than 50 countries, but in many ways we are only just beginning. There is so much we want to do Brand integrity, global inspiration and beautiful products are integral to who we are as a company and what we have accomplished to date. Our incredible team is an equally important part of the equation. We believe that each of our employees play a vital role in our continuing efforts to grow and evolve.As the Tory Burch Assistant General Manager (AGM), you are a critical leadership partner : a A?co:pilotA? to the GM and someone the store staff can rely on for guidance and growth. You will partner with the GM to create a highly productive environment in which customers have an extraordinary experience, employees are able to do their best and the business thrives. You are primarily accountable for developing and maintaining staff selling and service skills, in addition to the day:to:day operations of running a successful business with an authentic approach.Drive the Business and Deliver ResultsIn partnership with the GM, ensure the store is on target to achieve financial targets through monitoring and improvement of measureable statistics that drive the business.Monitor team sales targets and other metrics, provide feedback and analysis to the partnership with the GM, manage your people resources to maximize sales, traffic flow, floor coverage and customer engagement; adjust schedules as necessary.Oversee the development of clientele in partnership with GM, through leading by example in the ability to build and maintain relationships with clients, produce strong results from proactive outreach and the development of a personal client business through you and your sales staff.Model and supervise the selling environment, providing consistent coaching on sales, product and client training in order to ensure the highest level of customer service and sales.Ensure disciplined control of payroll expenses.Leadership and People ManagementLead by example and model behavior that reflects the companyA?s core values.Appropriately manage conflict and take ownership for your part in the team partnership with GM, manage overall team performance and growth.Assist in recruitment, selection and on:boarding of store staff.Partner with GM to execute effective store communications,ensuring that staff is involved and updated.Display a strong commitment to self:development and growth.Contribute to a positive atmosphere that is fun, professional, productive, and team oriented providing clear feedback and regular coaching.Deliver the Customer ExperienceLead by example; train, guide and coach staff on selling and service skills, driving them to create transformational customer experiences and exceed sales targets.Partner with the GM to create the transformational experience in your boutique : customize it for your customer demographic and manage your team to develop and maintain productive customer relationships.Build a strong consignment business in your store.Ensure visual merchandising and maintenance standards are met at all times.Ensure a high level of customer service through extensive product knowledge and product ownership.Represent the BrandEmulate the brand aesthetic and embody a strong sense of fashion sensibility and an enthusiastic partnership with the GM, oversee the development of clienteleby implementing strategic initiatives that build our customer base and increase repeat partnership with the GM, take ownership for maintaining


• Location: East Bay

• Post ID: 83347337 eastbay is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017