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Posted: Wednesday, January 17, 2018 6:57 AM

Job Description:/h3:
Project Manager: Customer Software Deployments
Title21 Health Solutions : Pleasanton, CA
Title21 Health Solutions, a leading provider of Health and Life Science automation solutions, is seeking a Project Manager at its Northern California Office. This position is responsible providing project leadership to a cross:functional team chartered with the successful deployment of the Title21 Health Solutions Platform into HealthcareLife Science Organizations. Implementations involve deploying highly configured solutions within
BusinessLaboratoryProcess Management, ContentDocument Management and LearningTraining Management domains to automate complex workflow processes operating in various regulatory frameworks.
Project Managers Mission
To successfully lead the deployment of Title21 Health Solutions to organizations within a regulated (FDA, CLIA, FACT, etc.) space. This objective must be performed within a projects scope, budget, and timelines.
:As the Project Manager, lead a team of Title21 Health Solutions professionals and customer representative(s) in the deployment of the software solution that meets customer requirements.
:Communicate simply and effectively the capabilities and functionality of Software as it is relevant to the customers business processes and objectives.
:Perform analysis of customers business and systems
requirements/workflows/processes and translate and map into product capabilities.
:Support sales force with demonstrations and technical expertise in sales process (presenting, demonstrating, training, etc.).
:Train end:users in configured software solutions.
:Lead the Professional Services implementation team with deployment support, internal training and client training.
:Maintain project documentation including timelines, project meeting minutes, action item lists, etc.
:Perform project monitoring and follow:up, roadblock identification and resolution.
:Interface with prospects and customers from entry:level positions through Senior Management.
:Conduct on:site training and manage validation of software.
:Deliver projects that are implemented on:time and within budget.
:Feedback customer issues and work with the Product Development group to meet customer needs.
:Deliver complete customer delight
Minimum Job Requirement
Candidates MUST have 5:10 years successful experience leading major software deployments into a Life Sciences or Healthcare organization from the vendor side (not client side).
Required Skills
:MUST have 5:10 years experience leading the deployment of a major clinical software solution in a Life Sciences or Healthcare organization from the software vendor side. This may include software deployed in: laboratories, hospitals including EHR/EMR, medical device manufacturers, Pharmaceutical, Nutraceutical, cosmetic, veterinarian, Biologic processors, cell therapy, BMT, Transplant Center, blood banking, CROs, etc.
:Strong familiarity and conceptual understanding of Business Process Management, Quality Data Management, Content Management, Training Management (LMS) software as targeted to firms specifically in a FDA regulated environment.
:Strong experience working within, or implementing, FDA, GxP regulations, AABB, 21 CFR Part 11, ISO 900013485, CAP, CLIA and similar
:Ability to learn the Title21 Health Solutions solution
:Proven track record successfully working in a team environment.
:Experience in customer interface and technical support.
:Demonstrate intimate knowledge and understanding of the process of deploying software into a customers environment.
:Extensive knowledge and expertise in at least three target domain business processes.
:Excellent leadership skills and outstanding project management and time management skills.
:Excellent verbal and written communication as well as dynamic presentation skills.
:Ability to deliver clear, concise instructions, communicate d


• Location: East Bay, Pleasanton

• Post ID: 93003397 eastbay is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018