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Posted: Wednesday, January 17, 2018 8:18 AM

Job Description:/h3:
We are seeking a Technical Writer to become an integral part of our team
Own the customer and partner facing documentation related to the project including API documentation, training material, sample code, etc.
Work on internal projects such as Technical Specifications, Use Cases, and Stories and update the documentation based on feedback or escalate issues if not addressed in the documentation
Take over and own the internal documentation
Create training documents
Create customer facing technical documentation
Work closely with the feature teams on upcoming improvements and document them
Manage customer support forums with FAQ as well as updating the documentation based on feedback
Write technical direction on product announcements, marketing brochures, marketing specifications
Meet with customer representatives, architects, product planners, or engineers to establish technical specifications
Create user documentation for a variety of material, including how:to guides and instruction manuals
Ensure technical verbiage is easy to understand
Prepare charts, graphs, visio diagrams or forms to go along with rough drafts
Write clear and concise policies and procedures
Edit industrial publications
Create table of contents and cite sources
Submit copies to managers for feedback
Adjust copy as necessary and proofread for grammar and spelling
Follow a document development life cycle
Release the document following final approval
Provide updates and change tracking for different editions as necessary
Requirements and Qualifications:
2:4 years experience in technical writing with proven ability to manage technical writing projects from start to finish independently
Explain technical ideas in simple language


• Location: East Bay, san ramon

• Post ID: 92994177 eastbay is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018