Senior System Support Engineer:Sequencing - Dawar Consulting, Inc (pleasanton, california)
Posted: Friday, January 5, 2018 1:00 PM
Our client, a world leader in Pharmaceuticals and In:Vitro Diagnostics (IVD) tools, is seeking an Senior System Support Engineer:Sequencing"
:The Senior System Support Engineer at clients Sequencing will be part of the System Development team focusing on the development of a cutting edge next:generation sequencing system for IVD assays and applications.
:The individual in this position will be part of a team responsible for the systems support activities of the Research, Development and Clinical Affairs group, more specifically the installation, maintenance, calibration and validation of laboratory instrumentation.
Experience and Responsibilities:
:Working under general supervision, receiving general instructions; the individual in this position will install, maintain, calibrate and validate mature and in development instrumentation.
:Performs ancillary instrument support related tasks such as; conducting instrument operator maintenance training, documentation of instrument service, creation and/or revision of instrument parameter, and maintenance of instrument related tools, parts and consumables.
:Occasional travel may be required.
:Gives practical support and assistance and provides helpful suggestions to others for development of systems support activities.
:Develops advanced ideas in area of expertise.
:Guides the development of these ideas into new concepts and processes.
:May lead or significantly contribute to project teams to solve complex business problems.
:Trains and coaches others and serves as Systems Support expert resource to senior management, peers, and staff.
:Knows and effectively uses the broad concepts of System and customer support.
:Solves a variety of problems of diverse scope and complexity.
:Analyzes alternative approaches to creatively solve problems and/or develops new perspectives on existing solutions.
:Establishes, as appropriate, internal/cross:functional/customer relationships.
:May establish and work with individuals or teams outside of department.
:May provide guidance and training to other employees.
:May serve as a knowledge resource to lower levels and to other areas.
:Plans and executes own work.
:5 years in medical device industry, preferably hands on experience with medical instrument maintenance.
:Good understanding of sequencing and molecular diagnostics products. Applicable knowledge of Roche products and instruments.
:Working knowledge of hand tools and electronic test equipment.
:Knowledge of Quality System Requirements (QSR), In Vitro Diagnostics Directive requirements (IVDD) and customer service concepts. Excellent inter:personal and customer relations skills.
Please respond with your updated resume and contact information to
• Location: East Bay
• Post ID: 92995392 eastbay