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Posted: Thursday, August 24, 2017 4:30 PM

Job Description:/h3:
The William Warren Group, established in 1995, is a progressive Self Storage operator, expanding at an aggressive pace throughout the United States. As we continue to grow we are looking for dynamic individuals who fit and can contribute our well established culture.
Job Title: Assistant Manager : FT
Facility: StorQuest: Oakland/San Pablo
Summary: The Assistant Manager is the first line representative to the William Warren Group customer in the Store Managers absence. The Assistant Manager may be either full or part:time and may also be assigned to multiple sites to provide support or fill in when a manager is off duty. This position is responsible for maintaining the daily operations of a site. The Assistant Manager provides assistance to Store Manager with revenue, delinquency management, occupancy, maintaining cleanliness standards and customer service as required.

Essential Duties and Responsibilities:

:Support sales objectives and revenue growth through:
:Maximizing conversion of telephone and walk:in inquiries into rentals
:Maintains appropriate financial controls and achieves financial goals by:
:Accurately handling cash and balancing receipts
:Making collections, posting payments and processing daily bank deposits accurately and timely
:Participating in collecting past due accounts
:Consistently practices effective customer service techniques through:
:Answering phones in a friendly, pleasant, and professional manner
:Greeting customers promptly, enthusiastically and professionally
:Knowing and presenting the features and benefits of the property at all times
:Resolving customer problems timely and effectively
:Supports timely and accurate administrative processes throughout all job duties by:
:Maintaining accurate records for each customer including contracts, insurance, and change of address forms, addendums, and any correspondence to or from customers
:Effectively utilizes computer systems in the Microsoft Windows environment
:Monitoring accurate merchandise inventory
:Compiling assigned reports and projects correctly and timely
:Consulting the Policy and Procedures manual on a regular basis for answers, clarifications and consistency
:Effectively directs maintenance workers to assist with successful running of the facility and accomplishment of duties in the Store Managers absence
:Monitors security system; performs lock checks on a daily basis
:Performs minor maintenance and custodial duties; cleans vacated units on a timely basis
:Keeps golf cart, company units, and grounds clean and free of debris at all times
:Takes necessary action to meet company standards of appearance and cleanliness
:Assists customers with truck rentals at some locations
:Performs other duties as assigned; works with minimum direct supervision; operates effectively on a team

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WWG seeks employees that have entrepreneurial, pro:active, positive attitudes, can handle change, and operate with integrity. Employment with WWG is contingent on successful completion of a background check and drug screening. Employees must have a current drivers license and must be able to travel to a number of properties.
:Medical Plan
:Dental Plan
:Vision Plan
:401(k) Investment Plan with Matching Contributions
:64 hours paid vacation per year
:32 hours paid sick time per year
:Paid Holidays
The William Warren Group is a drug:free environment.
Please, if you are interested in this role Apply below now the application link. Thank you
workforcenow.adp/jobs/apply/posting.html?clientmywwg and jobId77150 and langen_US and sourceCC


• Location: East Bay

• Post ID: 79744808 eastbay is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017