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Posted: Sunday, February 4, 2018 2:25 PM

Job Description
ARC Document Solutions, Inc. provides technology and services to businesses of all types, with a focus on the architectural, engineering and construction industry. ARC provides its solutions at thousands of customer locations nationwide, in our 170 worldwide service centers, and offering secure document storage in the cloud. We are looking for our next team member to help us continue to develop, invent, grow and succeed. Together is more than a word at ARC. Its our secret weapon. Visit our web site at e:arc.
We are looking for a MPS (managed print services) On:Site Check and Move Coordinator who have the following experience and can accomplish these required job responsibilities:
:Be the main MPS coordinator to handle customers office move and removal of equipment
:Visit a total of 15:25 MPS customers throughout the Bay Area at different times of the month/week using an ARC vehicle
:Check and replenish supplies in all printers
:Check printer and report any issues or error messages to Norcal Helpdesk; Assist in troubleshooting while on site
:Make sure printer and devices are presentable; Report any issues to management, and post ARC Service Labels with correct model name and serial number if missing.
:Order supplies through Norcal Supplies Department; Be able to make emergency supplies delivery if necessary
:Check in with key contact person at each site and report to management if there are any urgent issues
:Get meter readings and any other billing related data needed by billing team
:Complete and fill out the Site Visit Checklist, sign and send to manager for record keeping
:Manage the equipment records in the warehouse and work with Warehouse staff to organize storage space
Qualifications
:Demonstrate strong customer relations and problem resolution skills
:Meet or exceed minimum productivity levels established by the company
:Must have clean driving record
:Great communication skills
:Ability to handle verbal or written instructions
:Basic understanding and skills on printer troubleshooting, unjamming copiers, loading toners and other user replaceable parts.
:Should be detail oriented
:Ability to carry up to 50lbs
:Maintain company vehicle and report any service related issues
Experience
Associates degree (A. A.) or equivalent from two:year college or technical school or equivalent experience and training
If you are interested in this position and meet these requirements, please submit your resume today

EOE, M/F, D/V
Company Description
ARC Document Solutions is a leading document solutions company serving businesses of all types, with an emphasis on the non:residential segment of the architecture, engineering and construction industries. The Company helps more than 90,000 customers reduce costs and increase efficiency in the use of their documents, improve document access and control, and offers a wide variety of ways to print, produce, and store documents. ARC provides its solutions onsite in more than 7,000 of its customers offices, offsite in service centers around the world, and digitally in the form of proprietary software and web applications. For more information e:arc.
Discover growth and opportunity at ARC Document Solutions. We help customers all over the world make the most of their document management programs, but our employees who earn their trust, leverage our expertise to their advantage, and put a human face on our products and technology. Join the most dynamic team of document management professionals in the world today.

Source: https://www.tiptopjob.com/jobs/77955767_job.asp?source=backpage


• Location: Alameda, East Bay

• Post ID: 95956567 eastbay
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