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Posted: Wednesday, February 7, 2018 10:03 PM

System Administrator : EAM Support (SR733) (Job Number:433353)
SAIC is seeking a System Admin : Engineering Applications Management (EAM) Support Team Livermore, CA.
Job Description:
We are seeking a highly motivated and self:driven individual with a background in Information technology. This hands:on position will be responsible for partnering with other service providers and team members to ensure that appropriate IT solutions are delivered to meet the business needs of the California Engineering community. We are searching for a results:driven, forward:thinking individual with an Information Technology Service Management (ITSM) background and collaboration skills, who is adept at understanding a customers business goals and delivering IT solutions that enable them. As part of the Engineering Applications Management Team, this individual, under general direction, will be responsible for managing, and troubleshooting centralized and distributed Windows systems. They will help establish, and carry out procedures to configure and maintain operating software, and engineering applications. They will perform system administration of diskless, disk full, and virtual computers on classified and unclassified networks. They will provide customer support for client installation and maintenance of mechanical and electrical CAD and engineering applications including PTC CREO, Mentor Graphics, PDMLink and AutoCAD. They will also manage server:based applications, license services, and data storage in support of this distributed infrastructure. Some of their work will require managing an individual queue of trouble tickets using BMC ticket management software.
Job Duties
- Preparing, communicating, documenting, and delivering services that support the organizations business needs
: Working with EAM staff, and other service providers, to ensure engineering application and technology needs and issues are identified and addressed
: Diagnose and resolve problems for all areas, including systems administration and technical support, in both unclassified and classified IT environments.
: Assist with planning and implementing changes to the customers IT environment, ensuring changes do not impact critical business functions.
: Support and participate in initiatives involving cross:functional teams and deliverables.
Required Skills:
: Strong experience with both server and client Windows systems administration, including system setup; application installation; troubleshooting; account management; and general IT systems maintenance and operations
: Strong customer service, verbal and written communication and, documentation skills
: Demonstrated experience applying technical acumen and domain knowledge to facilitate the resolution of business, operational, technical, and process challenges.
: Ability to function successfully in a fast:paced, relatively unstructured environment, working on tight deadlines, highly motivated to drive activities to completion.
: Ability to attain and maintain a Department of Energy (DOE) Q:level security clearance.
Desired Skills:
: An active Q or L Clearance preferred and previous classified support experience
: AA degree in relevant a discipline plus 3 or more years of experience
: Demonstrated experience working in an IT environment (e.g. desktop, operating systems, cloud, infrastructure)
: Deployment and troubleshooting VMware Virtual Desktop Infrastructure (VDI) with advanced graphics.
: Experience with ITIL and IT Service Management
: Experience implementing and administering the following software domains:
: License server administration including FlexLM, Solidworks, and Bentley Licensing o Windows Server (2012:R2 and newer)
: Windows folder security
: Windows batch and visual basic scripting
: Linux administration.
SAIC Overview:SAIC is a premier technology integrator providing full life cycle services and s


• Location: East Bay

• Post ID: 95949807 eastbay is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018